Shipping policy
Thank you for shopping with RNS Trading Co!
Processing Time All orders are processed within 1–3 business days after payment is confirmed.
Shipping Times
- South Africa (standard): 15–30 business days
- International: 15–30 business days
Shipping times may vary due to customs clearance, public holidays, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Free Shipping
- South Africa: Free shipping on orders over R1,500
- International: Free shipping on orders over R2,500
Order Tracking Once your order has been shipped, you will receive a tracking number via email to track your order online.
Customs & Duties International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at rnstradingco09@gmail.com and we'll investigate with our shipping partner and do our best to resolve the issue as quickly as possible."